Description:

• Manage leads of prospective clients from the corporate website, property portals, social media, and other marketing channels.
• Handling inbound calls and making outbound calls to buyers.
• Educate the customer about our current portfolio of projects and book appointments for site visits.
• Handling calls for Pre-sales marketing related to project inquiries, guiding customers with directions, sharing
• project-related information, etc.
• Understanding client needs and proposing solutions that suit them best
• Proactively following up with leads generated
• Follow quality parameters set by the organization
• Generate site visit prospects over the phone
• Coordinate with the sales team for all the projects and monitor site visits to ensure maximum lead conversion.
• Maintaining an accurate database of call records and presenting them on a timely basis.
• Managing all systems of prospect clients, lead generation, database management, and back office support.
• Compile and distribute weekly/monthly reports of leads
• received and work done on prospective clients.
• Directing all activities required to achieve walk-in numbers to the site.